.support-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.support-counts{display:flex;gap:24px;flex-wrap:wrap}.support-counts>span{display:grid;gap:5px;color:var(--muted);font-size:11px}.support-counts strong{font-size:24px;font-weight:500;color:var(--ink);font-variant-numeric:tabular-nums;letter-spacing:-.5px}.support-grid{display:grid;grid-template-columns:minmax(250px,.85fr) minmax(0,1.5fr);align-items:start;gap:26px}.support-list>.portal-help{margin:0 0 12px}.support-queue{border:1px solid var(--line);background:#fff}.support-row{display:block;width:100%;padding:18px;text-align:left;border:0;background:#fff;min-width:0}.support-row+.support-row{border-top:1px solid var(--line)}.support-row:hover{background:#fafaf8}.support-row[aria-pressed=true]{background:#f0f0ed;box-shadow:inset 3px 0 #111}.support-row:focus-visible{outline:2px solid #111;outline-offset:-2px}.support-row-title{display:block;font-size:14px;line-height:1.5;font-weight:500}.support-row-meta{display:block;font-size:10px;color:var(--muted);line-height:1.7;margin-top:6px;overflow-wrap:anywhere}.support-row-footer{display:flex;justify-content:space-between;gap:10px;margin-top:15px;font-size:10px;color:var(--muted);line-height:1.5}.support-row-footer .support-urgent{color:#111;font-weight:600}.support-more{width:100%;margin-top:12px}.support-detail{min-width:0}.support-case{padding:24px;background:#fff;border:1px solid var(--line);scroll-margin-top:30px}.support-case-heading h2{margin:16px 0 8px;font-size:23px;line-height:1.2;letter-spacing:-.7px;font-weight:500}.support-case-heading p{margin:0;color:var(--muted);font-size:11px}.support-meta{display:flex;flex-wrap:wrap;gap:18px 24px;padding:20px 0;margin:0;border-bottom:1px solid var(--line);font-size:11px;line-height:1.6}.support-meta dt{color:var(--muted)}.support-meta dd{margin:3px 0 0;overflow-wrap:anywhere}.support-review{display:grid;gap:16px;margin-top:22px}.support-review .portal-help{margin:0}.support-review-time{max-width:220px}.support-review .portal-actions{gap:8px}.support-review .portal-button{min-height:42px;padding:11px 15px}.support-empty{padding:32px 24px;border:1px solid var(--line);background:#fff;font-size:12px;color:var(--muted);line-height:1.7}.support-empty h2{margin:0 0 8px;color:var(--ink);font-size:18px;font-weight:500}.support-empty p{margin:0}.support-error{margin:16px 0}.support-delivery{border-top:1px solid var(--line);padding-top:20px;margin-top:24px}.support-delivery>summary{cursor:pointer;font-size:12px;font-weight:500;min-height:30px}.support-delivery>div{padding-top:12px}.support-delivery .portal-card{padding:0;border:0;margin:0}.support-delivery .portal-card-head{display:none}.support-delivery .portal-review-details{grid-template-columns:100px minmax(0,1fr);font-size:11px;gap:8px 14px}.support-delivery .portal-review-fields{margin-top:16px;padding-top:16px}.admin-support-count{margin-left:auto;font-size:11px;font-variant-numeric:tabular-nums;color:var(--muted)}.admin-nav-list a[aria-current=page] .admin-support-count{color:inherit}@media(max-width:1050px){.support-grid{grid-template-columns:1fr}.support-queue{max-height:360px;overflow:auto}.support-case{padding:22px}}@media(max-width:600px){.support-toolbar{gap:12px;align-items:flex-start}.support-counts{gap:14px}.support-counts strong{font-size:21px}.support-counts>span{font-size:10px}.support-toolbar>.portal-button{min-height:42px;padding:10px}.support-grid{gap:20px}.support-row{padding:15px}.support-case{padding:18px}.support-delivery .portal-review-details{grid-template-columns:1fr}.support-review .portal-actions>.portal-button{flex:1}.support-meta{gap:14px 20px}}
.support-customer-request{margin-top:22px;padding:18px;background:var(--paper,#f6f6f3);border:1px solid var(--line)}.support-customer-request h3{margin:0 0 14px;font-size:15px;font-weight:500}.support-customer-request .support-meta{padding:0 0 14px}.support-customer-request h4{font-size:11px;font-weight:500;margin:16px 0 8px}.support-customer-note{margin:0;font-size:12px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.support-customer-request>.portal-help{margin:14px 0 0}

.support-preparation{margin-top:22px;padding:18px;background:var(--paper,#f6f6f3);border:1px solid var(--line)}.support-preparation h3{margin:0 0 14px;font-size:15px;font-weight:500}.support-preparation .support-meta{padding:0 0 14px}.support-preparation>.portal-help{margin:14px 0 0}

.support-counts{gap:8px}.support-count{display:grid;gap:4px;min-width:84px;padding:10px 14px;border:1px solid var(--line);border-radius:4px;background:#fff;text-align:left;font-size:11px;color:var(--muted);cursor:pointer}
.support-count strong{font-size:22px;font-weight:500;color:var(--ink);font-variant-numeric:tabular-nums;letter-spacing:-.5px;line-height:1}
.support-count:hover{border-color:#999}.support-count[aria-pressed=true]{border-color:#111;box-shadow:inset 0 0 0 1px #111;color:#111}
.support-count.has-urgent strong{color:#a11}
.support-subbar{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin:-8px 0 18px}
.support-groups{display:flex;gap:6px;flex-wrap:wrap}
.support-chip{min-height:32px;padding:6px 11px;border:1px solid var(--line);border-radius:16px;background:#fff;font-size:11px;cursor:pointer}
.support-chip span{color:var(--muted);margin-left:3px;font-variant-numeric:tabular-nums}.support-chip[aria-pressed=true]{background:#111;border-color:#111;color:#fff}.support-chip[aria-pressed=true] span{color:#bbb}
.support-search input{width:220px;max-width:100%;min-height:36px;padding:7px 10px;border:1px solid var(--line);border-radius:4px;background:#fff;font:inherit;font-size:12px}
.support-row-top{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;font-size:10px;color:var(--muted)}
.support-row.is-urgent{box-shadow:inset 3px 0 #a11}.support-row.is-urgent[aria-pressed=true]{box-shadow:inset 3px 0 #a11,inset 0 0 0 1px #111}
.support-tag{display:inline-block;padding:2px 7px;border-radius:3px;background:#f0f0ec;color:#444;font-size:10px;font-weight:500;line-height:1.6}
.support-tag.support-urgent{background:#fbeaea;color:#a11}
.support-due.is-overdue{color:#a11;font-weight:600}
.support-row-meta{margin-top:4px}
.support-case-heading .support-tag{margin-right:8px}
.support-empty .portal-button{margin-top:14px}
@media(max-width:600px){.support-count{min-width:0;flex:1 1 30%;padding:8px 10px}.support-count strong{font-size:19px}.support-search,.support-search input{width:100%}}